Author Archive

The Human Resource: Employee breaks cost

Before we even get into the core message of this article, be sure to check if your business is even obligated to provide a break to your employees under federal or state law. In many jurisdictions, there is no legal mandate forcing an employer to provide workers over the age of 18 any breaks whatsoever. In other states, such as Delaware, state law covers “meal ...

 
 

The Human Resource: Investing in your employees

From the moment you hire a new employee, you should be considering the competitive advantage you gain by developing the skills and capabilities of the employee. To do this effectively, examine the needs of your business to meet current skill gaps and when hiring fills these gaps with individuals who can make the most immediate and sustained impact for you. However, ...

 

The Human Resource: Calculate the cost of a bad hire

Regardless of how effective your recruitment process may be, there will be times when a new employee simply cannot effectively or successfully perform the job they were hired for. Further, there are times that an applicant is simply successful at getting through the process without the necessary skills and expertise to perform the role well. The result? A bad hire. ...

 

The Human Resource: Teach employees to share

Perhaps you remember the old-fashioned and antiquated business approach to employee engagement formerly known as the “suggestion box.” This was the method used by many organizations to allow employees to share ideas and thoughts about what to do differently in the workplace. Instead of finding a way to directly engage the workforce, a box would be stationed in the ...

 

The Human Resource: Difficult decisions

It is not uncommon for a small business owner to face a decision that has significant consequences to the company. What may not be common, is when the decision requires the business owner to decide what is good for the business, or what is good for an employee. These situations go right to the core of leadership capabilities that influence the owner’s ability to see ...

 

The Human Resource: Enhancing meeting productivity

If “It feels like we do nothing but meet to meet,” or “Nothing ever gets done at our meetings” are common statements made at your organization regarding the productivity and effectiveness of your staff meetings, this article is for you. In this edition of The Human Resource, I present to you two strategies to increase engagement and participation in staff meetings, ...

 

The Human Resource: Policy versus practice

As a business owner, it is a great feeling when you have examined your workforce and designed an effective infrastructure for your employment practices. Policies were carefully and deliberately designed to educate the workforce on expectations, communicate benefits and programs, and establish guidelines for workplace behavior and job performance. Prior to issuance of ...

 

The Human Resource: Mitigating FLSA risks

Employers need to be cognizant of the activities of their workforce, especially the FLSA Non-Exempt employees. Why? Because the Department of Labor has a little phrase they like to use when holding an employer liable for back wages and penalties, which is “suffer or permit” to work. With the continuous evolution of flexible schedule arrangements, telecommuting, and ...

 

The Human Resource: Human factor in cyber security

Data security is on the mind of most business leaders, and may even keep them up at night worrying about how to properly protect their business from attack and secure company and client data. Insurance products are ever evolving to address these risks and offer insurance protection to mitigate a data breach. Unfortunately, this is reactive to an event we all wish ...

 

The Human Resource: When to investigation

An employee arrives at your office and asks to speak with you. You agree and they tell you a story of alleged harassment, inappropriate behavior by their supervisor, and finish by indicating they don’t want you to do anything, but they needed to get the information of their chest, they do not want to get anyone in trouble. Sound familiar? This is all too common a ...

 

The Human Resource: Obstacles to accountability

Did you know that in many organizations the lack of accountability is something that grows and festers because of pleasantries and cordial interactions with members of your workforce? Another contributing factor is the allocation of tasks, responsibilities, and expectations on an employee that is well beyond their capabilities. Over time, the employee is not provided ...