Author Archive

The Human Resource: Building effective performance management

There is a plethora of reasons performance management programs are less than successful in meeting their intended outcomes.  One significant factor contributing to this problem is the reluctance or hesitation of people leaders in conducting the performance review. Over time we have observed a variety of contributing variables that inhibit a people leader from ...

 
 

The Human Resource: Data collection, analysis, transparency, action

Well-designed survey questions and scales will help you quickly and effectively determine which categories or functions of the workplace fall short in meeting the expectations of the workforce. You will need to establish a baseline either by using the first survey conducted at a point in time or by setting a goal of X percent satisfaction. For example, you could ...

 

The Human Resource: Engagement, realistic expectations

Engagement and morale are on the decline and as a leader, you are wondering what is wrong with your employees. You may even decide to embark on an engagement survey so that you can learn what is wrong with the workforce. Let me stop you right there and remind you that culture and morale start with the leaders of the organization and the behaviors and actions ...

 

The Human Resource: Unlimited PTO & RTW practices

There seems to be an endless list of employment practice decisions to make to meet the needs of your organization. This includes considerations for attracting and hiring talent, retention, and a comprehensive benefits program that supports a healthy life-work balance. Leave policies serve several purposes, including improved morale, productivity, and cost savings. ...

 

The Human Resource: Building trust with employees

Is employee morale a concern in your business? Is there extensive gossip in your workforce that distracts from getting the job done? Do you get the sense employees are “checked out” and not focused on the business goals? If any of these situations resonate with you, read on. In prior columns, we have discussed engagement, and a major component of engagement is trust. ...

 

The Human Resource: Engagement starts with leadership

If you have ever solicited an employee engagement survey and became surprised at the results you are not effectively demonstrating or holding accountable the right individuals in your leadership and management to achieve the desired results. Engagement begins with leadership and ends with the supervisor-employee relationship in which the supervisor is promulgating ...

 

The Human Resource: Harassment prevention training

If you have watched or heard any of the attest news highlights in recent weeks, the topic of sexual harassment is popping up all over the country and across industries.  Increased education and awareness of the behaviors and conduct that lead to violations of employee’s rights in the workplace have and will continue to lead to an increase in complaints and ...

 

The Human Resource: Five critical HR planning

The most important piece of advice we can provide you as you review the planning steps below, critical to HR, in the coming year is this: Strategic human resource management planning is not to be treated separate and apart from all your other strategic planning for the business. The human capital asset of your business must be tied closely to all your other ...

 

The Human Resource: Employee breaks cost

Before we even get into the core message of this article, be sure to check if your business is even obligated to provide a break to your employees under federal or state law. In many jurisdictions, there is no legal mandate forcing an employer to provide workers over the age of 18 any breaks whatsoever. In other states, such as Delaware, state law covers “meal ...

 

The Human Resource: Investing in your employees

From the moment you hire a new employee, you should be considering the competitive advantage you gain by developing the skills and capabilities of the employee. To do this effectively, examine the needs of your business to meet current skill gaps and when hiring fills these gaps with individuals who can make the most immediate and sustained impact for you. However, ...

 

The Human Resource: Calculate the cost of a bad hire

Regardless of how effective your recruitment process may be, there will be times when a new employee simply cannot effectively or successfully perform the job they were hired for. Further, there are times that an applicant is simply successful at getting through the process without the necessary skills and expertise to perform the role well. The result? A bad hire. ...