I’m often asked, “Why did my salespeople fail?” or “Why do I fail at selling?” (or other words I choose not to print.) And the answer is usually: It’s not necessarily sales failure, but failure to do your best or be your best, or failure to take the best actions to help succeed. There are signs that allow a sales leader to recognize failure is on its way. Most ...

Data security is on the mind of most business leaders, and may even keep them up at night worrying about how to properly protect their business from attack and secure company and client data. Insurance products are ever evolving to address these risks and offer insurance protection to mitigate a data breach. Unfortunately, this is reactive to an event we all wish ...

An employee arrives at your office and asks to speak with you. You agree and they tell you a story of alleged harassment, inappropriate behavior by their supervisor, and finish by indicating they don’t want you to do anything, but they needed to get the information of their chest, they do not want to get anyone in trouble. Sound familiar? This is all too common a ...

Anyone who goes online knows there is a lot of advice telling entrepreneurs to use in-person networking to build their businesses. But, in many cases, owners don’t see the necessity or they think they can just use social media, or they do not want to pay to join a networking organization. The truth is we are a society of doing business with those we know and trust. ...

Did you know that in many organizations the lack of accountability is something that grows and festers because of pleasantries and cordial interactions with members of your workforce? Another contributing factor is the allocation of tasks, responsibilities, and expectations on an employee that is well beyond their capabilities. Over time, the employee is not provided ...

You’ve spent thousands of hours bringing a new product to fruition. You’ve invested energy and significant financial resources in multiple development cycles, and you’ve worked through prototypes that almost worked, could have worked, and were almost good enough. Finally, you are ready to go with a product that you are proud of and it is time to press the button on ...

Over the years of working with various management teams, I have heard time and time again about how this employee or that employee is irreplaceable. Each leader identifies with one key employee above all others they believe is a keystone to the success of the business, or a functional area, or a department, or a team. Employees often strive to become this ...

Chadds Ford Township Supervisors’ Vice Chairman Samantha Reiner gave members of the Chadds Ford Business Association a brief update on several township matters during the CFBA’s April meeting yesterday. The meeting in the Chadds Ford Township municipal building is the only morning session the business organization has and typically comes the morning after a ...