Business

The Human Resource: Policy versus practice

As a business owner, it is a great feeling when you have examined your workforce and designed an effective infrastructure for your employment practices. Policies were carefully and deliberately designed to educate the workforce on expectations, communicate benefits and programs, and establish guidelines for workplace behavior and job performance. Prior to issuance of ...

 
 

Boost Your Business: Be the best professional

It seems as if everyone is calling themselves a professional, whether they’re competent in their job or not. There are the titles of “Professional Marketing Ninja,” “Professional Social Media Rockstar,” and the (perhaps more common) titles of “Professional Sales Executive” and “Professional Entrepreneur.” But are these considered ‘real’ professionals? For that ...

 

Bardolino Steakhouse now open

Some restaurants have staying power, while others come and go. Some people have one interest, while others explore new ideas. Those two points come together at Bardolino Italian Steakhouse and Seafood in the Crossroads Center on Route 1 in Concord Township. Bardolino is in the location of the former Mile High Steakhouse. One of the owners of the new venture is Chadds ...

 

The Human Resource: Mitigating FLSA risks

Employers need to be cognizant of the activities of their workforce, especially the FLSA Non-Exempt employees. Why? Because the Department of Labor has a little phrase they like to use when holding an employer liable for back wages and penalties, which is “suffer or permit” to work. With the continuous evolution of flexible schedule arrangements, telecommuting, and ...

 

Boost Your Business: It’s not failure

I’m often asked, “Why did my salespeople fail?” or “Why do I fail at selling?” (or other words I choose not to print.) And the answer is usually: It’s not necessarily sales failure, but failure to do your best or be your best, or failure to take the best actions to help succeed. There are signs that allow a sales leader to recognize failure is on its way. Most ...

 

The Human Resource: Human factor in cyber security

Data security is on the mind of most business leaders, and may even keep them up at night worrying about how to properly protect their business from attack and secure company and client data. Insurance products are ever evolving to address these risks and offer insurance protection to mitigate a data breach. Unfortunately, this is reactive to an event we all wish ...

 

The Human Resource: When to investigation

An employee arrives at your office and asks to speak with you. You agree and they tell you a story of alleged harassment, inappropriate behavior by their supervisor, and finish by indicating they don’t want you to do anything, but they needed to get the information of their chest, they do not want to get anyone in trouble. Sound familiar? This is all too common a ...

 

Boost Your Business: Using MeetUps

Anyone who goes online knows there is a lot of advice telling entrepreneurs to use in-person networking to build their businesses. But, in many cases, owners don’t see the necessity or they think they can just use social media, or they do not want to pay to join a networking organization. The truth is we are a society of doing business with those we know and trust. ...

 

The Human Resource: Obstacles to accountability

Did you know that in many organizations the lack of accountability is something that grows and festers because of pleasantries and cordial interactions with members of your workforce? Another contributing factor is the allocation of tasks, responsibilities, and expectations on an employee that is well beyond their capabilities. Over time, the employee is not provided ...

 

Boost Your Business: The perfect product launch

You’ve spent thousands of hours bringing a new product to fruition. You’ve invested energy and significant financial resources in multiple development cycles, and you’ve worked through prototypes that almost worked, could have worked, and were almost good enough. Finally, you are ready to go with a product that you are proud of and it is time to press the button on ...

 

Freddy’s ready to serve

Freddy’s Frozen Custard and Steakburgers is now open in Birmingham Township. The restaurant on Route 202 and Old Wilmington Pike, across from Penn Oaks Golf Club, opened its doors officially with a ribbon cutting ceremony earlier today. Franchise owner Steve DiMarco also has the franchise for the Freddy’s in Broomall, which was the first in the area. He said the meat ...