January 15, 2021 - ChaddsFordLive.com

Heather Swarbrick, formerly of Chadds Ford

Heather Swarbrick, 82, of Greenville, formerly of Chadds Ford, died peacefully at home on Monday, Dec. 21.

Born in Cheadle Hulme, Cheshire, England to the late Arthur Sanderson and Frances Mary (nee Kershaw) Sanderson, Heather attended the Stockport Technical College which was followed by a cooking demonstration career with Norweb, teaching local villages to cook with electricity.

After marrying Derek in June of 1959, they emigrated from England to Australia where she continued her cooking demonstrations and they began their lifelong adventures of traveling the world and relocating before eventually settling down in Chadds Ford.

While raising her three children, Heather enjoyed working at Strawbridge & Clothier and The Encore Shop but was most content in the kitchen and hosting wonderful dinner parties with friends and colleagues. She was also a master seamstress who could create anything with her sewing table and thread.

Preceded in death by Derek and her brother, John Neville Sanderson; Heather is survived by her children, Mark (Deanna) of Newtown Square, Paul (Stephanie) of Downingtown, Chris of Aston; grandchildren, Austin, Colin, Sydney; great-grandchild, Ashley; sister, Muriel Webber of Bolton, England; and several nieces and nephews.

Services and Internment will be private. In lieu of flowers, donations can be made in Heather’s name to: The Arthritis Foundation, P. O. Box 96280, Washington, DC 20077 (www.arthritis.org).

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Road report for Jan. 16 to Jan. 22

Along the Ford

PennDOT has announced the following road projects, which are weather-dependent and could affect drivers in the greater Chadds Ford area during the week of for Jan. 16 to Jan. 22. Motorists are urged to allow extra time if they are traveling through one of the construction zones. Work schedules are subject to change.

• Road restoration will cause daytime lane closures on two sections of High Street in West Chester from Jan. 19 through 22. Those sections are between Union and Dean streets, and between Price and Lacey streets.

• Utility restoration will also cause weekday lane closures on High Street, between Rosedale Avenue and Route 202 in West Chester, through Jan. 28.

• A geotechnical operation will close South Creek Road weekdays through Jan. 19 between Bullock Road and Cossart Road in Chadds Ford and Pennsbury townships. The road will be closed from 7 a.m. to 3:30 p.m. South Creek Road motorists will be detoured over Cossart Road, Route 52, and Route 1. Local access will be maintained up to the construction zone.

• Construction to replace the culverts that carry Green Valley Road over tributary of West Brandywine Creek and over Green Valley Creek in Newlin Township is expected to run through Feb. 26. Due to the nature of construction, Green Valley Road will be closed and detoured 24/7 between Powell Road and Brandywine Creek Road through the completion of the project. During the closure, Green Valley Road motorists will be directed to use Brandywine Creek Road and Powell Road. Local access will be maintained up to the construction zone.

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Boost Your Business: Compassionate businesses and customers

Business

Twenty-twenty was a stressful year for many of us. With the arrival of 2021, everyone has seen the need and desire for empathy, compassion, and connection. Now is the time to project optimism and lead with compassion and approach our customers with empathy.

Your customers become your greatest assets and ambassadors when they see you genuinely care about them. Compassionate businesses grow a passionate and loyal community of partners.

Here are some key positions for your business to introduce:

Check in with your customers and get a sense of what they need.
Invite customers to online round tables centered on building those connections between peers within your customer base.
Develop content that adds real value for your customers and prospects.
Set a clear and optimistic vision for the future of your customer community. And share that vision!

Remember, passionate customers are loyal customers. Loyal customers are consistent customers. And consistent customers get us through inconsistent times.

About Maria Novak Dugan

Maria L. Novak Dugan is president of Marketing Solutions & Business Development, a firm serving Pennsylvania, Delaware, and Maryland, offering creative marketing services and goal implementation for small businesses. She has more than 30 years’ experience in the Marketing & Sales Industry ... 13 of those as the sole sales representative for a Pennsylvania payroll company growing their client base by over 500%. Maria Novak Dugan is also the former Managing Director of the Delaware Chapter of eWomenNetwork. Creating, developing, and conducting this division of a national organization strengthened her knowledge of networking, event planning, fundraising, and small-business development. For more information, contact Maria at 610-405-0633 or Maria@Maria-L-Novak.com or visit www.Maria-L-Novak.com

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