Roadwork for Aug. 18-Aug. 24

PennDOT has announced the following road projects, which are weather-dependent and could affect residents in the greater Chadds Ford area during the week of Aug. 18 through Au. 24. Motorists are urged to allow extra time if they are traveling through one of the construction zones. Work schedules are subject to change. • The ramp from the Route 30/Exton Bypass to Route 202 north in East…

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Mixed Media: Art and social media

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Iphone by Adam Chau at Main Line Art Center

I hope you had the opportunity to tune in to WCHE 1520AM on Wednesday when I interviewed the new Executive Director for the  Main Line Arts Center, Thomas Scurto-Davis for Art Watch. In preparation for any interview, I write out a script that I follow which contains a series of questions peppered with some fun tidbits. I write more material than needed in case I…

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Boost Your Business: Effects of bad customer service

Customer service is arguably the most important thing for your business to get right.  Inbound marketing is customer-focused and inherently aids customer service, but that doesn't mean companies who use it can't still be guilty of bad service experiences. Top Side Effects of Bad Customer Service A Damaged Reputation Leads Don't Convert Your Customer Lifetime Value Drops You Lose Your Best Employees Of course, "good”…

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