April 16, 2021

New fire territory for Kennett

Kennett Township supervisors voted 2-1 in a special meeting Thursday to adopt an emergency services proposal between Kennett and Longwood fire companies that would allow Kennett Fire Co. to hire three paid firefighters, require Kennett Fire to officially end its ambulance service, designate Longwood Fire Co. as the primary fire, rescue, and EMS response in the township, and create more of a regional fire response, among other things.

Supervisor Scudder Stevens voted against it, saying he was unhappy about the relationship between Kennett Fire Co. and Kennett Township.

“What I’m not happy about is what it may have done to an organization that’s been around for 150 years,” Stevens said, referring to the Kennett company. “That’s why I voted against it.”

The supervisors also voted unanimously to approve Resolution 2012-11 that designates all the township’s emergency service providers from May 3-Dec. 31.

Kennett Fire Co. membership will meet April 27 to vote on the proposal with Longwood. It is slated to go into effect on Monday, May 3.

Township Manager Eden Ratliff said the proposal would address an analysis of Kennett Fire Co.’s fire and rescue response, that showed in 2020 that Kennett didn’t have enough staffing to respond to “50 percent of their calls during the night and weekends and as much as 75 percent Monday through Friday” during the day.

Under the proposal, the Kennett Fire and EMS Regional Commission, which met Tuesday, would reallocate the money previously earmarked for Kennett Fire’s EMS service by giving $254,720 to Kennett Fire to hire two paid firefighters and a paid supervisor, and also by giving $74,100 to Longwood Fire for a paid firefighter. The paid firefighters at both fire companies would add additional weekday fire coverage, according to the proposal.

The proposal would create a regional response model, Ratliff said. Longwood Fire Company would become the first-due fire company in the entire township but would also have Kennett Fire Company dispatch with them in the western part of the township and Hockessin Fire Company dispatch with them in the southern part of the township. That would ideally mean a reduction in response time.

“The only people that benefit more than the fire companies are the taxpayers,” Longwood Fire Company Chief A.J. McCarthy said.

“I think this gives us the chance to look regionally at how fire services are delivered and supports fire companies in their efforts to recruit and train new members,” supervisors’ Chairman Richard Leff said.

Leadership from both fire companies spoke in favor of it during the supervisors’ Zoom meeting, which drew more than 45 people.

“I think this is a good thing for both companies,” said McCarthy, the Longwood Fire chief. “This is definitely a huge benefit for Kennett Fire Company … keeps everyone involved and … increases service delivery.”

New Kennett Fire Chief Tom Brady called it “very promising.”

“Overall, it’s a very positive vibe we’re getting from our members,” Brady said, adding that Kennett had asked Ratliff to help them analyze their fire responses to see if paid firefighters would make sense. “We’re taking steps to fix what we found out. I’m very ecstatic to be working with Chief McCarthy and the chief of Po-Mar-Lin as well.”

Kennett Fire Co. Deputy Chief Steve Melton said he was “ecstatic” about the proposal.

“I have been asking for this regional concept since the (Kennett Fire and EMS) regional commission started,” he said. “Hopefully Kennett Fire Company votes to do this. We look forward to working with Longwood and Po-Mar-Lin and making this a successful and great process for all of us.”

About Monica Fragale

Monica Thompson Fragale is a freelance reporter who spent her life dreaming of being in the newspaper business. That dream came true after college when she started working at The Kennett Paper and, years later The Reporter newspaper in Lansdale and other dailies. She turned to non-profit work after her first daughter was born and spent the next 13 years in that field. But while you can take the girl out of journalism, you can’t take journalism out of the girl. Offers to freelance sparked the writing bug again started her fingers happily tapping away on the keyboard. Monica lives with her husband and two children in Kennett Square.

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Boost Your Business: Influencer marketing

Do I need to know a Kardashian?

I recently read a book about Harry and Meghan and found it interesting that Meghan Markle made moves early in her career to align herself with influencers, and then became one herself, launching The Tig.

So, the answer to the question above is NO, you do not need to know a Kardashian or a Megan Markle to align yourself with influencers.

Over the years, influencer marketing has become an immense part of the marketing landscape. Honestly, I had to do my due diligence to learn more. Influencer marketing often sounds too good to be true, but the numbers don’t lie — on average, for every $1 businesses spend on influencer marketing, they make $18.

New to influencer marketing? Confused as to exactly what it entails? You’re not alone.  It is something new to my range of services too. The term “influencer” is tossed around a lot, and it’s not always clear what it means, so let me share what I have learned.

First, what’s an influencer? The term “influencer” is shorthand for social media influencer. A social media influencer is a person who has gained credibility in a certain niche. Today, influencer marketing is a method of choice for top-tier brands around the world, but it wasn’t always this way. For a while, it was considered nothing more than a passing trend.

One thing you need to know: you do not need to be a national company to benefit from this type of marketing. It can be done on a local level, using local influencers. Simply stated, local influencers are bloggers, reviewers, and social media personalities who are based in the same area as your business.

Going to in-person events can help you put a face to a name. Of course, we are still in the midst of a global pandemic. And now is not the time for me to talk about networking to meet influencers. Of course, there are plenty of other ways to meet influencers.  One option is to use an influencer marketplace or platform. These let you search for creators and influencers within a certain distance of your region. You can further narrow your search by looking for influencers who are in a certain age range, and who are interested in certain topics.

Using a marketplace makes it easier to actually connect with a potential influencer. You can find local influencers with a simple search. Plus, you can reach out to him or her directly through the platform. You also have a good idea of what type of opportunities the influencer is looking for. And you can immediately judge whether your brand would be a good match for that influencer.

Working with a local influencer has a number of benefits for your brand. More importantly, it helps build a sense of community and purpose in your area. Hiring local influencers doesn’t just get area residents jazzed about your company. Your whole community will likely see an economic boost.

You are probably wondering now why you would use this marketing and will it increase awareness of your brand.

  1. Increased Sales

This is the ultimate benefit of influencer marketing, but to understand exactly how effective it is, it’s helpful to look at influencer marketing statistics.  Remember that businesses earn about $18 for every $1 they spend on influencer marketing.

And for many brands, that number is far, far higher.   The exact figure will depend on how much influencer marketing you invest in and how successful each particular campaign is, but it’s clear that the ROI is high.

  1. Social Proof

No matter what type of business you are in, you absolutely need to gain social proof.  As humans, we want to fit in, and that means we often go with the crowd. In other words, we have an innate need to be socially accepted.  By extension, when we see something that other people are interested in, we’re automatically interested in it, too. That’s the essence of social proof.

This is especially true when it comes to influencer marketing.  Influencers are able to magnify the effect of social proof. Just as you’d trust the opinion of a friend over that of a stranger, followers will trust influencers’ opinions more than most other people.

Perhaps surprisingly, influencers can have lots of social proof without having a huge audience. Smaller influencers, known as micro-influencers and nano-influencers, often have high levels of social proof even though they don’t have millions of followers.

  1. Direct Audience Connection

You need to get your message in front of your target audience, and that hasn’t always been easy.  Especially now.  Influencer marketing practically solves this problem by allowing you to place your message right in front of your customers on a platform that they use every day.

Influencer marketing is also much better than regular social media advertising because the people who follow influencers in your niche are the same people you’re trying to target.  Even better, since influencer marketing is super organic, it doesn’t feel like marketing, which means people will be more receptive than usual to your brand.

Influencers Get Personal

Many influencers engage their followers in comments and even in their content. This one-on-one interaction creates a positive, long-term rapport between influencers and their followers. As a result, followers trust influencers more over time.

Effectiveness

How does influencer marketing compare to the traditional ways of marketing?    I was surprised to find out that influencer marketing can be more effective than other types of marketing.

Influencer v. Content Marketing

Content marketing is still the top method of choice for many brands and for good reason. It’s a proven method with a great track record.  I’ve stood by that for years.  But it’s worth noting that both influencer marketing and content marketing can be insanely effective and can both be part of your marketing mix.

That’s mostly because these two types of marketing benefit your brand in different areas. Influencer marketing raises brand awareness and generates social proof while content marketing builds authority and adds value.

Influencer v. User-generated Content

As I noted, one of the big benefits of influencer marketing is that you can have an everyday person representing your brand. In this way, it’s similar to user-generated content.

User-generated content (UGC) has seen increasing levels of use in recent years. On average, UGC is trusted 12 times more than branded marketing.  For a while, this trustworthiness was unique to UGC. There weren’t many other channels where customers and their peers were able to create and distribute content.

Influencer marketing changed all that by offering something potentially better than UGC.  Since influencers are so relatable and trustworthy, customers’ attitudes toward influencer content are similar to their views of UGC.

The key difference is that while UGC can build trust, influencer-created content builds trust and spreads the word. Usually, user-generated content won’t have large reach unless you share it on one or more of your channels.

Influencer content also has the potential to be trusted more than user-generated content. Remember that many people feel that influencers understand them better than their friends do.   At the same time, UGC is absolutely free and still contributes to your credibility. If you don’t have any user content at all, your prospective customers could be scared off.

Ultimately, customers are going to look for both influencer content and UGC when researching products and making purchasing decisions.  Influencer-created content won’t completely replace UGC, so don’t write it off. Just like the question of influencer marketing versus content marketing, the answer is balance.

Influencer v. Social Media Marketing

It might seem strange to compare influencer marketing to social media marketing. After all, isn’t influencer marketing just a form of social media marketing?  Well, yes in a way, but influencer marketing has grown so much that it can be considered an independent form of marketing.

While both types of marketing happen on social media, they have vastly different approaches and results.  With a branded social media marketing campaign, you control everything. All the messages you send are crafted in your brand’s voice.

But with influencer marketing, the content is in the hands of the influencer. They bring their unique voices, approaches, and perspectives to the table.  Influencers also have a lot to offer that you can’t get with traditional social media marketing.

Overall, social media marketing is still effective, but it can’t replace influencer marketing. With influencer marketing, you generate buzz and hopefully increase credibility.

Parallels with Word-of-mouth

One of the biggest reasons why influencer marketing is so effective is because it’s very similar in nature to word-of-mouth marketing.

And here’s the thing – word of mouth is the most effective marketing strategy of all time.

That may seem like an overstatement, but the statistics back it up. Nielsen found that 82% of customers trust word-of-mouth and personal recommendations over all other forms of advertising.

Word-of-mouth marketing strategies have been a part of every successful campaign ever, whether it was planned or just happened spontaneously.

Influencer marketing has taken word-of-mouth marketing and increased its impact exponentially. As a result, organic word-of-mouth can happen at a much faster rate, drawing more people to your brand.

Massive Potential for Growth

It’s obvious that influencer marketing is much more than a trend. It’s a way of marketing that is transforming how people interact with brands.  Case studies and statistics paint a very vivid picture: Influencer marketing is extremely effective, and it’s here to stay.

About Maria Novak Dugan

Maria L. Novak Dugan is president of Marketing Solutions & Business Development, a firm serving Pennsylvania, Delaware, and Maryland, offering creative marketing services and goal implementation for small businesses. She has more than 30 years’ experience in the Marketing & Sales Industry ... 13 of those as the sole sales representative for a Pennsylvania payroll company growing their client base by over 500%. Maria Novak Dugan is also the former Managing Director of the Delaware Chapter of eWomenNetwork. Creating, developing, and conducting this division of a national organization strengthened her knowledge of networking, event planning, fundraising, and small-business development. For more information, contact Maria at 610-405-0633 or Maria@Maria-L-Novak.com or visit www.Maria-L-Novak.com

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Road report for April 17 to April 23

PennDOT has announced the following road projects, which are weather-dependent and could affect drivers in the greater Chadds Ford area during the week of April 17 to April 23. Motorists are urged to allow extra time if they are traveling through one of the construction zones. Work schedules are subject to change.

Utility restoration will weekday cause lane closures on Route 1, between Lenape Road (Route 52) and Kennett Pike in Kennett Township, through April 30.

There will be nighttime closures of the 50 block of N. High Street — Market to Gay streets in West Chester — from 8 p.m. to 6 a.m. starting Sunday, April 11 thru Friday, April 16, and then again on Sunday, April 18 thru Friday, April 23.

Pole replacement will cause daytime lane closures on Street Road, between Mill and Wollaston roads in West Marlborough Township, from March 29 through April 30.

Utility construction will cause weekday lane closures through Friday, April 30, on Route 82 (Doe Run Road) between West Road and Newark Road in West Marlborough Township.

Gas main installation will force the daytime closure of Wylie Terrace Road in Birmingham Township for a month. Work is last through April 23. The stretch of road is in between Firethorne Drive and Birmingham Road. During the closure, motorists will be directed to use Brandywine Valley Scenic Byway, Route 926 (Street Road), and Birmingham Road. Local access will be maintained up to the construction zone.

Guiderail repair is expected to cause periodic delays on Route 1 in Concord Township through April 30.

Route 3, Gay Street, in West Chester, will be closed daytime due to utility work from through July 1. Utility work will also force daytime closure of Gay Street, between Walnut and Church streets in West Chester, through July 1. Detours will be posted.

About CFLive Staff

See Contributors Page https://chaddsfordlive.com/writers/

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