June 17, 2016

25th Chesco budget award a milestone

For the 25th year in a row, Chester County has received the Distinguished Budget Presentation Award for the fiscal year beginning 2015 from the Government Finance Officers Association (GFOA) of the United States and Canada.

Chester County COO Mark Rupsis (left), shows off the county's plethora of budget awards with Julie Bookheimer, Chester County's finance director.
Chester County COO Mark Rupsis (left), shows off the county’s plethora of budget awards with Julie Bookheimer, Chester County’s finance director.

The recognition marks a milestone, according to a county press release: No other county in Pennsylvania has achieved this quarter-century honor, and Chester County is one of fewer than 40 counties in the nation to have earned the award for 25 years or more.

The Distinguished Budget Presentation Award is presented to government organizations that have “pioneered efforts to improve the quality of budgeting and provide an excellent example for other governments throughout North America,” according to the GFOA.

County Commissioners Terence Farrell, Kathi Cozzone and Michelle Kichline issued a joint response in the release: “One of Chester County’s strategic priorities focuses on governance – to pursue excellence through exceptional customer service, transparency, accountability and innovation. Chester County produces a budget document that explains how every single dollar that the county receives is spent to support the services and programs that our citizens need. We value the GFOA’s endorsement of our annual budget presentation, and thank our staff for their diligence in preparing the budget document each year.”

Chester County Chief Operating Officer Mark Rupsis noted that the awards reflect the exceptional work of the staffs of the finance department and commissioners’ office over the years.

“Chester County’s budget presentation, in conjunction with our county’s Comprehensive Annual Financial Report (CAFR), provides our citizens with a great synopsis of county finances year after year, outlining what county departments do, and how they accomplish the many programs and services that are available to residents,” Rupsis said in the release.

A letter from the GFOA announcing the award stated that “the award represents a significant achievement. It reflects the commitment of the governing body and staff to meeting the highest principles of government budgeting.” According to the GFOA, in order to receive the budget award, Chester County had to satisfy nationally recognized guidelines for effective budget presentation.

 

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Roadwork for week of June 18

PennDOT has announced the following road projects, which are weather-dependent and could affect residents in the greater Chadds Ford area during the week of June 18 through June 25. Motorists are urged to allow extra time if they are traveling through one of the construction zones.

Patching on Route 322 in Concord, Bethel, and Upper Chichester townships is scheduled for Tuesday, June 21, and will require lane closures. Crews will work from 9 a.m. to 3 p.m. between Route 1 and I-95.

Intermittent lane closures between Philadelphia County and the Delaware state line are scheduled on southbound I-95 on Wednesday, June 22, for patching. Crews will work from 9 a.m. to 3 p.m. in Tinicum, Ridley, Chester, and Upper Chichester townships. The northbound portion will be done on Thursday, June 23.

Green Valley Road in Newlin Township is closed and detoured between Powell and Brandywine Creek roads due to structural deficiencies at the Green Valley Road Bridge. No repair date has been scheduled.

Work is continuing on the project to widen Route 202, which is scheduled for completion in August 2016. Motorists should expect delays for traffic pattern shifts in Tredyffrin and East Whiteland townships.

Light pole removal on the I-95 north ramp to Bartram Avenue in Tinicum Township will result in the ramp’s closure from 6:30 a.m. to 4:30 p.m. on Saturday, June 18.

The Westtown School has closed Westtown Road between Oak Lane and Westtown Way through Friday, July 22 for a bridge replacement. Detours are posted.

Route 1 in Concord Township will be the site of utility installation through Sept. 1. Lane shifts will be needed on weekdays from 9 a.m. to 3 p.m. for the Mainline Health Care project between Brinton Lake Road and Applied Card Way.

Work will also continue on the Speakman Covered Bridge in East Fallowfield and West Marlborough townships. Frog Hollow Road between Concord Bridge and Strasburg roads will be closed and detoured until the estimated completion date of Sept. 20.

Route 30 in both directions will require lane closures between the Quarry Road and Route 100 interchanges in West Whiteland Township. The work will be done from 7 p.m. to 5 a.m. from Monday, June 20, through Friday, June 24.

Burnt Mill Road in Kennett Township remains closed and detoured between Norway and Spring Mill roads while advance work continues on repairs to the Burnt Mill Bridge, which was closed on April 24, 2014. PennDOT reported progress last month on scheduling the work.

Work is continuing on the Birmingham Road Bridge in Birmingham Township, which closed in September due to structural damage. Posted 24-hour detours will be in effect between Lambourne Road and Stoney Run Drive. The completion date has been extended from Aug. 31 to Sept. 20.

Daylong lane closures will be in place on Route 100 in Uwchlan and West Whiteland townships from 7 a.m. to 5 p.m. from Monday, June 20, through Friday, June 24, for construction. The work covers an area between Swedesford Road and Sheree Boulevard.

Travel restrictions are scheduled in Philadelphia and Delaware counties for bridge inspections. On Tuesday, June 21, from 9 a.m. to noon, the left lane will be closed on I-95 south between Route 291 and Route 420. The northbound right lane will be closed between Route 291 and Broad Street from noon to 3 p.m. in Philadelphia and Tinicum Township. On Wednesday, June 22, from 9 a.m. to noon, the right lane will be closed on I-95 north between Columbus Boulevard and I-676. The left lane will be closed from noon to 3 p.m. On Thursday, June 23, from 9 a.m. to noon, the right lane will be closed on I-95 south between I-676 and Columbus Boulevard, and the left lane will be closed from noon to 3 p.m.

The I-95 north ramp to I-676 west in Philadelphia will be closed and detoured Tuesday night, June 21, from 8 p.m. to 5 a.m. for deck repairs.

If you want to report potholes and other roadway maintenance concerns on state roads, call 610-566-0972 in Delaware County or 484-340-3200 in Chester County, or visit www.dot.state.pa.us and click on “submit feedback.”

 

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Crowd applauds Resource Center’s opening

People begin to congregate for the official opening of the KACS Resource Center in Kennett Square.

As the Kennett area community has grown, efforts to prevent hunger and homelessness have as well – matched only by the increasing need for those services.

KACS Executive Director Melanie Weiler accepts a proclamation from the Chester County Commissioners: Kathi Cozzone (from left), Michelle Kichline, and Terence Farrell.
KACS Executive Director Melanie Weiler accepts a proclamation from the Chester County Commissioners: Kathi Cozzone (from left), Michelle Kichline, and Terence Farrell.

In 1954, a group of local families distributed holiday food baskets to a few families in need in the area. Decades later, Kennett Area Community Service (KACS), which operates the Kennett Food Cupboard, has evolved into a valued nonprofit. Run by a small staff and hundreds of volunteers, it distributes about three to four days’ worth of food and household essentials to over 1,600 individuals each month, along with providing a variety of other supportive services.

On Wednesday, June 15, nearly 200 stakeholders celebrated the opening of the KACS Resource Center, a space that will enable the nonprofit to keep up with the demand for its initiatives.

When the building next door at 138 West Cedar Street became available, the KACS board recognized that its proximity offered a sensible addition to the outgrown, existing facility. The former residence was purchased in August 2015, initiating a dramatic transformation.

Officials applaud after Melanie Weiler cuts the ribbon for the KACS Resource Center.
Officials applaud after Melanie Weiler (right) cuts the ribbon for the KACS Resource Center.

At the ribbon-cutting on Wednesday, Bob George, secretary of KACS board, said the group knew that the undertaking would be ambitious as well as expensive. “We realized we had to do it ourselves, but we couldn’t do it alone,” he said.

George was joined by KACS Executive Director Melanie Weiler; all three Chester County commissioners; Pat Bokovitz, director of the county’s Department of Community Development; volunteers, donors, and members of the community. A $250,000 county grant helped fund the $537,536 project, of which $108,876 remains to be raised.

“Thank you for making Chester County the great, caring place that it is,” said Commissioners’ Chairman Terrence Farrell, addressing the audience. Commissioner Kathi Cozzone noted that the efforts of many people “brought us to why we’re here today,” and Commissioner Michelle Kichline pointed out the substantial size of the crowd, adding that the commissioners were honored to participate in the celebration.

Weiler said numerous other partners made the project possible, including the Longwood Foundation and Tri-M Group LLC, whose donations included the security system, electrical replacements and information technology.

“We cannot believe we outgrew that facility,” Weiler said, adding that the expansion project involved the entire community, requiring thousands of volunteer hours over two years.

A sign lists some of the major donors involved in making the KACS Resource Center a reality.
A sign lists some of the major donors involved in making the KACS Resource Center a reality.

The transformation of a former residence created offices that will enable a variety of service providers – from Legal Aid to La Comunidad Hispana – to meet comfortably with those in need of assistance. Tours of the facility were given, and staffers eagerly showed off the new space, which even includes laundry facilities. Weiler said the new building adds 2,300 square feet to the 3,200 that KACS already had.

Thanks to the Longwood Rotary, KACS’ raised-bed gardening program will also get a boost. Previously, the agency operated eight raised beds; 10 more will be placed behind the new building. Weiler said in addition to using the fresh produce to supply those in need, KACS plans to use the gardens as an educational tool, offering lessons on duplicating such efforts as well as the nutritional benefits of doing so.

The Kennett Food Cupboard is one of the largest food cupboards in Chester County. Approximately 95 percent of its food comes directly from the community in the form of community food drives, partnerships with local farmers and grocers, community and family gardens, and individual donations. It serves individuals and families in the Kennett Consolidated, Unionville-Chadds Ford, and Avon Grove school districts.

The crowd mingles following the ribbon-cutting for the KACS Resource Center at 138 W. Cedar St.
The crowd mingles following the ribbon-cutting for the KACS Resource Center at 138 W. Cedar St.

Weiler said KACS’ ultimate goal is to prevent homelessness and food insecurity by eliminating its root cause: poverty. She explained that KACS does not want to duplicate any services. She said providers like Open Hearth and the Maternal & Child Health Consortium would each spend one day a week at the resource center, where they would provide on-site counseling.

The expansion will also enable KACS to expand national programs like “Bridge Out of Poverty” and “Getting Ahead in a Just Getting by World,” both of which focus on the steps needed to build the resources needed to transition out of poverty. Weiler said she would be offering an introductory course that would detail the “Bridge Out of Poverty” philosophy for those interested in beginning that transition as well as an eight-hour program for social services professionals who want to assist others.

Jeff Yetter, a member of the KACS board, said he was pleased with the expanded facility, which he said would not have happened without Weiler’s passion.

“She’s a driving force,” Yetter said of Weiler. “She’s responsible for pushing us to expand our programs to a new level and to educate those agencies that are partnering with us.”

 

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Boost Your Business: Why content marketing fails

Everyone’s doing content marketing:  9 percent of small businesses, 93 percent of B2Bs, and 77 percent of B2Cs use content marketing.  Basically, that’s everyone.

There’s a problem, though.  Just because everyone is doing content marketing doesn’t mean that they are doing it well.

There’s a belief that “content is the present and future of marketing.”  Marketing gurus like Seth Godin have long sung the praises of content. Others declare that “content marketing is dead because now it is simply marketing.” Well, that statement seems contradictory because it is not the content marketing that is dying but just the terminology.  Personally, I look at content marketing as just part of the whole marketing plan but if it is not part of your plan at all than you are missing a big piece of the pie.  Maybe you gave up because you do not think it works, or you are unsure of where to even begin.

Why isn’t content marketing working for you?  Or, more importantly, how should you be using content marketing as part of your whole plan?

1.) You haven’t refined your strategy: Like any other form of marketing, you need a strategy if you expect to be successful.

I’ve been surprised at how many businesses lack a strategy for their content marketing.   If there is a strategy, is it being implemented?

There is a reason why I put this point first on my list. In order to be successful at content marketing, you need a strategy.  Any strategy, even a bad one, is better than no strategy. With a bad strategy, you can at least figure out that it’s bad and change it. With no strategy, you’ll just keep doing what you’re doing, wasting your time, losing money, and ruining your brand.

A strategy is crucial for success.   A successful content marketing strategy starts with defining what numbers are important to you (e.g., views, shares, traffic, conversions, comments etc.) and tracking them.

Publishing content is not a strategy. Content marketing strategy takes in the big picture of marketing:  audience, revenue, profit, and brand.  Deciding to have a blog and write articles is not a strategy.

2.)  You don’t spend much on content marketing.

Companies who spend a lot on marketing are able to grow their markets faster than companies who don’t spend as much.  To put it another way, you get what you pay for.  If you want results with content marketing, you need to spend enough money to make a difference.

Is content marketing expensive?  It can be, but doesn’t have to be.  You get what you pay for.  In business terms, it’s called ROI.

Simply throwing more money at content doesn’t mean that you’ll be successful.  Look carefully at which content marketing efforts have had the greatest ROI and spend more on them.

Consider spending more on a good content marketer than on content marketing.  A successful marketer knows how and where to spend marketing dollars, and will give you more ROI than simply beefing up your tactics.

If budget is an issue, delay spending on the higher priced content efforts and focus on the less expensive methods.

3.)  You aren’t promoting your content.

The quickest way to kill your content marketing is to do nothing after you create it.

Let me explain:   Some marketers think that “content marketing” is simply creating content. Then what? Well, users will find the content, right?  Organic traffic will increase, people will read it, convert, and we’ll get more customers, right?  Wrong!

Creating content is only part of content marketing. The other half is promoting it. Hence the two words “content” and “marketing” – Create both!  Let’s break apart content marketing into its two main components parts:

·      Create content.

·      Promote content.

Which of these two are you doing or not doing?  If you do a lot of promoting, but just a little of creating, then you are probably more successful than a company who does a lot of creating, but very little promoting.  Content promotion is just as important as content creation.

4.) Your content stinks.

I don’t mean to be rude, but it needs to be said.  Sometimes, the content is just plain bad.

Content marketing means that you have to produce content, but the quality of that content is of utmost importance. Churning out shoddy content does have an impact on your brand, but it is a negative impact. It makes your brand look bad and perform poorly.

Let me point out a few of the reasons why some content is bad:

·      You don’t know what kind of content to produce. Nearly every business struggles with how to produce engaging content. Coming up with a theme, topics, angles, and something new is challenging.

·      You simply hired an inexpensive writer. This is a big one; I see it all the time. A business wants to do content marketing, so they go out and hire a writer for ten bucks an article. They give them a list of topics and let them have at it. Then, they post these articles on their blog. Content marketing, right? Wrong. Usually, this is a waste of money. Such efforts are not strategically guided. What’s worse is that the content itself is of very low quality. Many times, writers don’t know your industry well enough to be competent.

·      You’re boring. A lot of content out there is mind-numbingly boring. To be truly engaging, content must be in-depth, valuable, focused, and well-written.

·      Since everyone today is doing content marketing, it’s harder than ever to stand out in a crowded content marketing world.

If you want to succeed, you need to produce better content than the average content marketer. It’s not easy, it’s not cheap, and it won’t happen overnight.

5.)  Are you in a tough niche? The content marketers who are struggling the most are those that are in really hard industries:

·      Industries where people aren’t online.

·      Industries that not many people know about, mostly B2B.

·      Industries that are unsexy. “Stud welding” isn’t quite as viral as “how to get a million more Twitter followers.”

If you’re in a tough niche, there’s no magic key that will produce instant success in your content marketing.  You’ve simply got to strategize regarding the most effective form of content and keep at it.

6.) You’re up against a giant competitor.

There are times when you’re simply facing a dominating competitive landscape. How can you compete with huge companies that produce huge amounts of awesome content?  This is a serious issue, but it’s not insurmountable. Here are a few suggestions:

·      Keep producing content. Don’t back down just because the competition is bigger than you are.

·      Curate a small but devoted group of followers. Work harder to create an intense fan base than trying to draw audience away from the competitor. Often, the best audience isn’t the biggest audience, but the most devoted audience.

·      Out content them. Spend time analyzing your competitor, not so you can copy them, but so you can ‘out-content’ them. Identify what forms of content they are missing or producing poorly. Use these holes as opportunities for your own content.

7.)  You haven’t waited long enough.  Content marketing takes time. Don’t expect results in a matter of a few weeks or even a few months.  Content marketing isn’t a sprint; it’s a marathon.

8.)  You have horrible SEO.

There is no competition between SEO and content marketing. Instead, the two work together in a complementary relationship.  If you’re doing content marketing, but have poor SEO, you might as well not even be creating content. No one is going to find it.

9.) Your expectations are too high.

I am a huge fan of content marketing. I can tell you stories of successful companies and even share statistics but maybe all this breathless excitement over content marketing has raised your expectations a bit too high.  Step back, take a deep breath, and get realistic about content marketing.  You probably won’t double your traffic (at least not overnight)  or triple your revenue, but it is all worth it in the long run.

10.)       You’re not having any fun with it.  This is a big problem. You’re way too serious!  Have some fun with content marketing.  It’s not supposed to be a painful, dark journey through despondency. Lighten up.

If you can’t be light and humorous with your content now and then, you’re probably doing something wrong.  Shift gears even a little bit and make content fun again.

Conclusion:

There are million reasons why content marketing might not be working for you, but chances are, you’re somewhere in one of these ten reasons.

I’m convinced that 90 percent of the businesses in the world can use content marketing and can use it better. Take your business where it is right now, put on your strategic mojo, and start to ramp it up.

And please…have fun.

* Maria L. Novak Dugan is president of Marketing Solutions & Business Development, a firm in West Chester, PA, offering creative marketing services and goal implementation for small & medium sized businesses. For more information, contact Maria at 610-405-0633 or MariaNovak001@yahoo.com or visit www.Maria-L-Novak.com

** The opinions expressed are those of the author and do not necessarily reflect those of the ownership or management of Chadds Ford Live. We welcome opposing viewpoints. Readers may comment in the comments section or they may submit a Letter to the Editor to: editor@chaddsfordlive.com

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