September 15, 2017

Roadwork for Sept. 16 through Sept. 22

PennDOT has announced the following road projects, which are weather-dependent and could affect residents in the greater Chadds Ford area during the week of Sept. 16 through Sept. 22. Motorists are urged to allow extra time if they are traveling through one of the construction zones.

•  Lane restrictions with flagging are scheduled on Newark Road between Route 41 and New Garden Road on Monday, Sept. 18, through late October, from 9 a.m. to 3 p.m., for widening activities as part of a project to improve travel and safety at the intersection of Route 41 and Newark Road in New Garden Township, Chester County. The project is scheduled to finish in spring 2018.

• Southbound Route 202 will be reduced from three-lanes-to-two between the Route 401 and Route 30 interchanges in East Whiteland and West Whiteland townships, on Monday, Sept. 18, through Thursday, Sept. 21, from 8 p.m. to 5 a.m. the following morning for sign construction.

• On Mattson Road in Concord Township, storm and sanitary sewer work is expected to continue for a few weeks. During work periods, single lane road closures will take place, with appropriate signage and flaggers.

• Stargazers Village is scheduled to restrict Strasburg Road, Romansville Road and Shadyside Road in West Bradford Township through mid-September, from 9 a.m. to 7 p.m. for roundabout construction. The work schedule is:

·        Lane restrictions with flagging are scheduled on Strasburg Road between Stargazer Road and Sunset Drive;

·        Romansville Road is scheduled to close between Lone Eagle Road and Strasburg Road. During construction, Romansville Road motorists will be detoured over West Chester Road, Route 162 (Embreeville Road), Hazelwood Avenue and Marshallton-Thorndale Road; and

·        Shadyside Road is scheduled to close between Broad Run Road and Strasburg Road. During construction, Shadyside Road motorists will be detoured over Broad Run Road and Leids Road.

• Construction to rehabilitate the bridge carrying northbound Route 1 over Church Road in New Garden Township, continue. Motorists will encounter lane closures on northbound Route 1 between the Route 41 and Newark Road interchanges. The lane closures will remain in effect through mid-November. In addition, periodic weekday lane restrictions with flagging are in effect through mid-October, from 9 a.m. to 3 p.m., on Church Road between Sherwood Drive and Polo Road for construction activities underneath the Route 1 Bridge.

• Periodic lane restrictions remain in effect on Route 322 between Route 1 and Clayton Park Drive through Oct. 20 as part of the reconstruction and road widening of Route 322.

 

Roadwork for Sept. 16 through Sept. 22 Read More »

Birmingham farm preserved

U.S. Rep. Pat Meehan, R-7, Pa., gestures to demonstrate some of the troop movements that occurred during the Battle of Brandywine.

Another piece of property in Birmingham Township, part of the Brandywine Battlefield landmark has been preserved in perpetuity. A coalition of groups spent $850,000 to preserve the Dilworth Farm, a 10.4-acre site along S. Birmingham Road in Birmingham Township, used by Washington’s forces as they retreated from the 1777 battle.

A brief ceremony to dedicate the preservation, with a ribbon cutting, was held on site Friday morning, the day before the 240th anniversary celebration of the Battle of Brandywine to be held at nearby Sandy Hollow Heritage Park. On hand were U.S. Reps. Pat Meehan, R-7, and Ryan Costello, R-6, as well as Chester County Commission Chairman Michelle Kichline, Andrew Outten, education coordinator at the Brandywine Battlefield Park, and Molly Morrison, president of Natural Lands.

According to Clint Schemmer, the communications manager for Campaign 1776, an initiative of The Civil War Trust, the money came from Chester County, the American Battlefield Protection Program and donations from Campaign 1776. He said his group kicked in $75,000, while $450,000 came from ABPP and $350,000 from the county.

Re-enactors set a tone for the ceremony.

Jim Lighthizer, Civil War Trust president, said during the ceremony that preserving American battlefield sites is more than just preserving some open space. Preserving battlefields helps create good citizens.

“The point is this, when you save battlefields you create outdoor classrooms. When you create outdoor classrooms, what you’re doing is place-based teaching, you’re allowing people to come to the place where history actually happened, to learn about it, to learn what it took to become, to keep a democracy a democracy…If you don’t know your history, you can’t possibly be as good a citizen as you could be,” he said.

Meehan and Costello were invited because they voted for the programs involved in preserving the farm.

Meehan picked up on Lighthizer’s point about maintaining battlefields as outdoor classrooms and said while a defeat for Washington’s forces, the Battle of Brandywine teaches some important lessons.

Washington’s decision to make a stand against the British here, Meehan said, “was really a decision to make a stand for the preservation of what became this country and the idea of freedom from, not only from Britain.”

Costello addressed the coordination of the efforts involved to save the farm and specifically spoke to the efforts of the Land and Water Conservation Fund to preserve such sites.

“In Southern Pennsylvania, conservation and education efforts create an important partnership in preserving open spaces for future generations to understand our history, and a perfect example of this partnership in the preservation of the Brandywine Battlefield,” Costello said.

Kichline, too, addressed the importance of preserving battlefields, saying they, not only provide a glimpse into history but also preserve open space.

Morrison said Natural Lands next goal is the preservation of Osborne Hill, an 88-acre site where Gen. Howe’s forces outflanked, then attacked Washington’s forces from the north.

What exactly will happen with the farm is yet to be determined. During an informal interview with Jeannine Speirs, from the Chester County Planning Commission and the administrator of the Brandywine Battlefield Task Force, said, whatever happens, would eventually be up to Birmingham Township.

“If the township takes ownership, it’s hoped that the farm would be used the same as Sandy Hollow, for passive recreation and battlefield preservation,” she said.

Speirs added that the barn would be an ideal place to use as an interpretation center.

However, Birmingham Township has not as yet decided to accept ownership. Supervisor Jon Conklin said the township’s aim in accepting easements was to preserve the site from development.

Birmingham farm preserved Read More »

Boost Your Business: Fire these customers

Not all clients are created equal. Nor should you be compelled to treat them equally. There’s no law stating you must sell to everyone or keep servicing clients that are the wrong fit for your business.

It’s as fair to say that your business has outgrown certain types of customers as it is to say that you have some customers you should have never brought on in the first place. (You know who they are.)

If you’re miserable working with a client that you know isn’t profitable for your company, you won’t be motivated to serve them well. And, if that client isn’t receiving the best treatment, they won’t hit their desired goals. By virtue of this predicament, you’ve created a lose-lose situation: You’re not helping the client reach their objectives and they’re not helping you reach yours.

Besides the ones that are clearly not profitable for you, here are four other types of clients that must go immediately:

  • The “no one else matters” client. These are the clients that expect you to work only for them and all the time. They drag quick calls into 90-minute meetings and 90-minute meetings into all-day events. They call you on the weekends on your cell phone. These relationships never work and turn ugly when their inappropriate expectations aren’t met.
  • Walk away from any client who constantly threatens you. Perhaps they threaten to withhold payment, leave for the competition, or shop your solution around. You can’t do your best work for them if you are constantly under negative pressure.
  • The “check is in the mail” client. You aren’t a bank, even if you work for a bank. Cash flow is the lifeblood of any business. When a client starts abusing the financial aspect of the relationship, talk to them immediately. If they will not rectify the situation, stop work until they do, or fire them immediately. No matter how prestigious.
  • The prima donna client. Success and failure should be a shared experience. When you and the client achieve a desired outcome, it should be celebrated as a team effort. And, when something goes awry, there shouldn’t be any finger-pointing on either side. Each accepts responsibility for their part in what went wrong and quickly resolves the issue. Rarely is a mistake one-sided but if it is (and all on you), accept responsibility immediately and resolve the issue. If a client is continually parading your joint success as their own singular success while at the same time foisting all the blame on you for failures, your relationship is one-sided and can never be profitable for you.

Remember, when dismissing a client, be respectful. Thank them for their business to date and explain that you’re not the best fit for them moving forward. Try, “Thanks for considering us. At this point, I don’t think we are the right fit for helping you meet your goals.” Always keep the focus on their interests.

Firing a client may mean a short-term hit to an organization’s profits, but it’s critical for the long-term emotional health of the company and the team. Firing a client now not only frees up time for you to spend on more profitable clients – it also provides a boost of morale internally. When you step up and fire a bad customer, you win everyone’s trust, loyalty, and respect. Especially your own.

** The opinions expressed are those of the author and do not necessarily reflect those of the ownership or management of Chadds Ford Live. We welcome opposing viewpoints. Readers may comment in the comments section or they may submit a Letter to the Editor to editor@chaddsfordlive.com

Boost Your Business: Fire these customers Read More »

Scroll to Top