Longwood welcomes guest services director

Posted by Press Release on February 15, 2016

Longwood Gardens has announced its new director of Guest Services and Operations.

Christopher Benevento, a veteran of hospitality operations, began his new position last month. Benevento most recently served as regional vice president for Savor Food Service/SMG Management, where he was directly responsible for operational oversight of 42 stadiums, arenas, convention centers and performing arts venues throughout the U.S., Canada, and the Caribbean, according to a Longwood Gardens press release.

“Our search for a director of Guest Services and Operations has been thorough and focused,” Longwood Gardens Executive Director Paul B. Redman said in the release. “We interviewed many talented professionals. Chris’s varied experience, successful track record, and innovative use of technology to better serve guests made him the perfect choice. We are excited to have Chris lead Longwood’s Guest Services and Operations into the future.”

Benevento will oversee Longwood’s ticketing, guest services associates, security, gardens shop, custodial, performing arts, Terrace Restaurant and special functions operations.

“I am honored to be chosen to lead the Guest Services and Operations of a world-class organization such as Longwood,” Benevento said in the release. “Longwood is well-known for offering its guests a truly extraordinary experience, and I look forward to working with its talented staff to further enhance the guest experience at the gardens.”

Benevento is a native of New York and received his bachelor of science degree in sports management from Salem University. He resides in Downingtown with his wife and three children.