Business

The Human Resource: Engagement, realistic expectations

Engagement and morale are on the decline and as a leader, you are wondering what is wrong with your employees. You may even decide to embark on an engagement survey so that you can learn what is wrong with the workforce. Let me stop you right there and remind you that culture and morale start with the leaders of the organization and the behaviors and actions ...

 
 

CFBA hears about marketing shift

Members of the Chadds Ford Business Association learned  about digital marketing from Dave Kelleher, owner of David Dodge on Route 202. Kelleher hosted the group’s April 5 meeting and gave a talk on how his car sales skyrocketed after he toned down both rhetoric and the amount of money he spent on advertising. The first thing he did, Kelleher said, was to drop the ...

 

The Chadds Ford Tavern returns

For those eagerly awaiting the return of the Chadds Ford Tavern, the wait is almost over. Owner Phil Ferro and his general manager Jay Schecter said the tavern will officially reopen Friday, April 6. Ferro has been working for months getting the tavern ready. There’s new furniture and an upgraded beer and wine list, but the flavor of Chadds Ford will be maintained. ...

 

SCORE Workshops for April

The Chester Delaware County Chapter of Score is offering the following workshops through April. Click on the links for more information. Employee Benefits - Attract And Retain Quality Employees Wednesday, April 3, from 6:30 to 8:30 p.m. The purpose of this seminar is to clearly define many of the employee benefits options a business can offer and discuss some of the ...

 

The Human Resource: Unlimited PTO & RTW practices

There seems to be an endless list of employment practice decisions to make to meet the needs of your organization. This includes considerations for attracting and hiring talent, retention, and a comprehensive benefits program that supports a healthy life-work balance. Leave policies serve several purposes, including improved morale, productivity, and cost savings. ...

 

Boost Your Business: Referral mistakes

Referrals are said to be the best prospecting tool in any salesperson’s toolbox. According to sales legend, referrals are the key to becoming a top producer. Virtually within 30 minutes of entering the sales field, most salespeople are told that if they want to succeed, they must get referrals from their customers, clients, and other contacts. Yet, the truth of the ...

 

Crescent Moon Clothing now open

Crescent Moon Clothing is a new shop in Olde Ridge Village featuring, what owner Gretchen Hulse calls, “wearable art.” Hulse has been designing and selling her “comfy casual” creations for 24 years. The blouses, skirts and sweaters are dyed and decorated with different surface design techniques, she said. “There’s something for all ages and body types.” She’s been ...

 

Elements of communication

Why are text and email not as effective as a face-to-face meeting?  The elements of communication.  Check out this video.

 

Boost Your Business: Killing with communication

So many prospects and clients to kill, so little time. But don't worry; salespeople all over the world are doing their damnedest to kill as many prospects and clients as possible every day. Their weapon of choice? Communication or, more specifically, communication fraud. I suspect you are like me, getting dozens of emails, phone calls, snail mail letters, and even ...

 

New Indian restaurant opens in Chadds Ford

Rasa is a Sanskrit word meaning taste and flavor. Now, for those with a taste for the flavor of Indian cooking, there's Rasa Indian Cuisine in Painters Crossing shopping center. Chadds Ford residents Dell and Sudha Joshi opened the restaurant last week. It's in the spot Ming Village vacated. With them is Dell Joshi's longtime friend Chef Zamin who has more than 25 ...

 

The Human Resource: Building trust with employees

Is employee morale a concern in your business? Is there extensive gossip in your workforce that distracts from getting the job done? Do you get the sense employees are “checked out” and not focused on the business goals? If any of these situations resonate with you, read on. In prior columns, we have discussed engagement, and a major component of engagement is trust. ...