Business

Boost Your Business: Communicating value

Even when people know their value, many find it difficult to describe. When someone asks the simple question, “What do you do,” you know the simple answer but you need to convey your value, and when communicating your value proposition, you don’t want to deliver the same canned speech for every audience. What you need to do is first craft, then learn to deliver, ...

 
 

Grand opening for credit union HQ

The Henderson Group and Franklin Mint Federal Credit Union celebrated the official grand opening of FMFCU's new headquarters in Chadds Ford Wednesday afternoon. Chadds Ford Township supervisors approved the site for a three-story office building 14 years ago. The new building — Brandywine 6 — is located in Henderson's Chadds Ford Business Campus at the intersection ...

 

The Human Resource: Enhancing meeting productivity

If “It feels like we do nothing but meet to meet,” or “Nothing ever gets done at our meetings” are common statements made at your organization regarding the productivity and effectiveness of your staff meetings, this article is for you. In this edition of The Human Resource, I present to you two strategies to increase engagement and participation in staff meetings, ...

 

The Human Resource: Policy versus practice

As a business owner, it is a great feeling when you have examined your workforce and designed an effective infrastructure for your employment practices. Policies were carefully and deliberately designed to educate the workforce on expectations, communicate benefits and programs, and establish guidelines for workplace behavior and job performance. Prior to issuance of ...

 

Boost Your Business: Be the best professional

It seems as if everyone is calling themselves a professional, whether they’re competent in their job or not. There are the titles of “Professional Marketing Ninja,” “Professional Social Media Rockstar,” and the (perhaps more common) titles of “Professional Sales Executive” and “Professional Entrepreneur.” But are these considered ‘real’ professionals? For that ...

 

Bardolino Steakhouse now open

Some restaurants have staying power, while others come and go. Some people have one interest, while others explore new ideas. Those two points come together at Bardolino Italian Steakhouse and Seafood in the Crossroads Center on Route 1 in Concord Township. Bardolino is in the location of the former Mile High Steakhouse. One of the owners of the new venture is Chadds ...

 

The Human Resource: Mitigating FLSA risks

Employers need to be cognizant of the activities of their workforce, especially the FLSA Non-Exempt employees. Why? Because the Department of Labor has a little phrase they like to use when holding an employer liable for back wages and penalties, which is “suffer or permit” to work. With the continuous evolution of flexible schedule arrangements, telecommuting, and ...

 

Boost Your Business: It’s not failure

I’m often asked, “Why did my salespeople fail?” or “Why do I fail at selling?” (or other words I choose not to print.) And the answer is usually: It’s not necessarily sales failure, but failure to do your best or be your best, or failure to take the best actions to help succeed. There are signs that allow a sales leader to recognize failure is on its way. Most ...

 

The Human Resource: Human factor in cyber security

Data security is on the mind of most business leaders, and may even keep them up at night worrying about how to properly protect their business from attack and secure company and client data. Insurance products are ever evolving to address these risks and offer insurance protection to mitigate a data breach. Unfortunately, this is reactive to an event we all wish ...

 

The Human Resource: When to investigation

An employee arrives at your office and asks to speak with you. You agree and they tell you a story of alleged harassment, inappropriate behavior by their supervisor, and finish by indicating they don’t want you to do anything, but they needed to get the information of their chest, they do not want to get anyone in trouble. Sound familiar? This is all too common a ...

 

Boost Your Business: Using MeetUps

Anyone who goes online knows there is a lot of advice telling entrepreneurs to use in-person networking to build their businesses. But, in many cases, owners don’t see the necessity or they think they can just use social media, or they do not want to pay to join a networking organization. The truth is we are a society of doing business with those we know and trust. ...